We have provided comprehensive information on our products, shipping, and return policies on this page. However, if you are still unable to find what you are looking for, please visit our FAQs section for more information.
If you still cannot find the answer to your query, please send us a message via the Contact Form, and our customer support team will be happy to assist you.




We collaborate with multiple brands and suppliers worldwide to ensure fast and efficient delivery. The shipping company used depends on the supplier and destination:
Most swords from international suppliers are carefully assembled and inspected before shipping, which contributes to the longer delivery timeframe.
We will also send notifications when your shipment is in transit, if there is any delay or address issue, when it is out for delivery, and when it has been delivered.
We understand that returning swords can present unique challenges. If you are unsatisfied with an item for any reason, you may return it to us within 90 days of receipt for a refund. However, each brand has its own policy, and some brands have specific return conditions, which we outline below:
Defective Product or Wrong Item Delivery: Eligible for a refund or replacement.
Preference Return (Shipping Costs Deducted): You may return the item for a refund or replacement, with shipping costs deducted.
Defective Product or Wrong Item Delivery: Eligible for a refund or replacement.
Preference Return: You may return the item for a refund or replacement, with shipping costs deducted and a 20% restocking fee applied.
Unfortunately, we cannot accept returns for custom-made items unless the item is defective. If your sword arrives damaged or defective, please contact us within 24 hours of receiving your shipment and include photos so we can assist you promptly.